Privacy Policy

Effective Date: December 13, 2025

MyEzAi (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and services.

1. Information We Collect

a) Information you provide voluntarily

  • Name
  • Email address
  • Phone number
  • Business type
  • Message/inquiry details

b) Automatically collected information

  • IP address
  • Browser and device information
  • Pages visited and referral paths
  • Date and time of access

2. How We Use Your Information

  • Respond to inquiries and contact requests
  • Provide assessments, consultations, and services
  • Improve our website and service offerings
  • Maintain internal records of leads and communications
  • Send service-related communications

We do not sell, rent, or trade your personal information.

3. Data Storage and Security

  • Contact submissions are stored in our internal database.
  • We use reasonable safeguards to protect data against unauthorized access, disclosure, or loss.
  • Access to personal information is limited to authorized personnel.

No method of transmission over the Internet or electronic storage is 100% secure, but we take reasonable steps to protect your data.

4. Email Communications

If you submit your contact details, we may email you to respond to your inquiry or provide service-related communications. You can request to stop communications at any time by contacting us.

5. Use of AI Services

MyEzAi provides AI-powered call and chat automation services. Information processed by AI systems is used solely to provide the requested service and improve service quality. We do not use customer data to train public AI models.

6. Cookies and Tracking

We may use basic cookies or analytics tools to understand website usage and improve user experience. You can control or disable cookies through your browser settings.

7. Third-Party Services

We may use trusted third-party services for website hosting, email delivery, and analytics. These providers may process data only as needed to perform services on our behalf and are expected to maintain confidentiality.

8. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by law. You may request deletion of your information subject to legal requirements.

9. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: myezai@outlook.com